Our website

Visit our website at www.arran-campsite.com
and our Blog of our
"World tour of Scotland" at www.nigelandkathyinscotland.blogspot.com

Tuesday, 26 June 2012


Customer service

A telephone  conversation:

Caller: I’m just making enquiries about the campsite

Me: That’s fine. What would you like to know?

Caller: What’s the weather doing with you?

Me: It’s a bit wet today

Caller: Oh (significant pause) Is it always like that?

Me: Not at all. We’ve had a lot of sunshine this year so far and in May and June we’ve had gorgeous sunsets

Caller: I expect the mountains get in the way where you are

Me: The sun goes down over Kintyre and shines right onto Lochranza in summer

Caller: I’ve heard it’s sunny on Islay

Me: That’s nice for Islay

Caller: What are the midges like?

Me: Well, it depends on the conditions. They’re only around in warm, still weather at dawn and dusk, and we usually have breezes here that keep them away

Caller: Oh (significant pause) You get a lot of wind then?

Me: We’re a west coast island ! Actually, today it’s pretty calm

Caller: Hmmm (significant pause) How much is it for one person in a small tent?

Me: It’s £8 a night

Caller: What facilities does that include?

Me: The fee includes our lovely hot showers, hot water for dishwashing; use of a spin dryer, iron and drying cupboard in the laundry, and a fridge, kettle and microwave in the campers’ room. You don’t pay extra for using hairdryers…

Caller: I haven’t got much hair. I don’t need a hairdryer.

Me: Oh dear

Caller: If I decide to come do I need to book a pitch?

Me: Small tents don’t usually need to book but we can never guarantee we have space

Caller: I don’t know when I want to come. How close is town by the way?

Me: Brodick is 14 miles away over a rough hilly road. On dark nights it’s a very dark road indeed – watch out for the stags charging about – not to mention the potholes.
It’s a fact that West Scotland is a wild place.
It’s not Bognor Regis.
No weather forecast comes anywhere near accuracy regarding the microclimates……… and when the Atlantic winter gales gather up all their might and howl up the loch, it’s positively terrifying.

That’s how we like it.

Caller: Have you got a supermarket?

1 comment:

  1. Campervan Rental UK agency is a specialist vehicle hire company which is privately owned by motor homes to our clients. We are one of the fastest growing Camper Hire rental companies and are the ultimate all in one solution for travelling. We are offering a wide range of campervan hire rentals in UK and most major cities. Our cheap campervan hire is the best way to see and experience the whole new way with minimum costs. When you hire campervan you are entering into a fabulous new way to holiday. We providing a new, comfortable form of transport and accommodation which puts you, your family or friends in the same place to enjoy and celebrate festivals.   

    Campervan Rental UK provides the cheap, comfortable and excellent facilities campervan hire to enjoy the freedom to travel where you like. All our services for Campervan Hire UK are available at anytime at very competitive prices. All our campervans are fully equipped with everything and well maintained with superb facilities of fridge, kitchen, and luxury rooms. We can also undertake servicing, welding and engine work on other peoples vans. All our prices include insurance, unlimited mileage, VAT and more.     

    With a massive range of vehicle you are able to choose the style of travel you are wanting to experience. We surely make your travelling experience full of adventure, style and enjoyable. Find the best deals with our leading Festival Campervans suppliers. For your enjoyment campervans are well equipped with CD player with I Pod connection. All Camper Hire are almost with perfect original interior, even more impressive body, heating and modern day safety features.  &nbsp